PRIVACY POLICY

Last updated: 21. Dec 2025

MARINA KRAS d.o.o. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services related to boat rentals and boat sales.

1. Company Information

Company name: MARINA KRAS d.o.o.
Address: Turtijanska ulica – Via Tortigliano 4, 52100 Pula, Croatia
OIB: 18410105263
Email: info@marina-kras.hr


2. Personal Data We Collect

We may collect and process the following data:

  • Contact forms: name, surname, phone number, email address, message content
  • Bookings & payments: personal and billing data required by WooCommerce to complete a reservation and payment
  • Technical data: IP address, browser type, device information, usage data
  • Marketing data: newsletter subscriptions via Mailchimp

We do not store or process credit card details. All payments are handled securely by third-party payment providers.


3. Purpose of Data Processing

We use your data to:

  • Respond to inquiries and customer requests
  • Process boat rental bookings and boat sales
  • Handle payments and invoices
  • Improve website performance and user experience
  • Send newsletters and marketing communications (only with consent)
  • Comply with legal and accounting obligations

4. Legal Basis (GDPR)

We process personal data based on:

  • Performance of a contract (booking and sales)
  • User consent (contact forms, newsletters, cookies)
  • Legal obligations
  • Legitimate business interests (service improvement, security)

5. Payments

Online payments are processed via WooCommerce and Viva Wallet.
MARINA KRAS d.o.o. does not store card numbers or sensitive payment information.


6. Third-Party Services

We use trusted third-party services, including:

  • Google Analytics & Google Tag Manager
  • Google Ads
  • Meta (Facebook) Pixel
  • Mailchimp (newsletter service)
  • Google Maps
  • YouTube (embedded videos)

These services may process data outside the EU under appropriate safeguards.


7. Data Retention

We keep personal data only for as long as necessary:

  • Booking and payment data: as required by law
  • Contact inquiries: until resolved
  • Marketing data: until consent is withdrawn

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing
  • File a complaint with a supervisory authority

Requests can be sent to info@marina-kras.hr.


9. Data Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Scroll to Top

How Boat Rental Works

Renting a boat is simple and straightforward.
Choose the boat that suits your needs, select your preferred date, and send a booking request. Once confirmed, you’ll receive all necessary details for your trip.

On the day of rental, we provide a full boat briefing, explain the route options, and ensure you’re comfortable with the equipment. A valid boat license is required for self-drive rentals, or you can choose to rent a boat with a skipper.


After your time at sea, return the boat at the agreed time — fuel is charged based on consumption. Our team is always available for support before and during your trip.